• How often should I get my car serviced?

      Every 5000miles or 6 months, which ever comes first.

    • Do you offer free inspections?

      Yes, every vehicle that comes into the bay for any service including oil changes will have a free courtesy inspection. But we do offer other paid inspections.

    • Do I need an appointment to bring my car in?

      No, but schedulded vehicle will be worked on first.

    • How long does a typical service take?

      Depending on what service you are planning to do, an normal oil change + courtesy inspection takes roughly 1 hour depending on vehicle.

    • Do your parts come with a warranty?

      Depends.

      • Aftermarket parts sold by Artana come with a 12-month / 12,000-mile warranty, including labor.

      • Customers also have the option to purchase extended warranties, which cover 24 months / 24,000 miles.

      • OEM parts sold by us come with a 24-month / 24,000-mile warranty.

      • Used parts or customer-supplied parts do not come with any warranty.

    • What types of vehicles do you work on?

      We service all makes and models of passenger vehicle, including domestic, Asian and European cars, SUVs, Minivans, and Light-Duty trucks.

    • Do you offer tire changes and wheel alignments?

      Yes we do, but price varies from different make and model.

    • Can you help if my car won't start?

      Yes, we can help. If your vehicle won’t start, we can dispatch a technician to perform a jump start on-site. If that doesn’t resolve the issue, we’ll help coordinate a tow to our shop for further diagnostics and repair.

    • Will I get a quote before any repairs are done?

      If your vehicle needs diagnostics first, we’ll discuss any diagnostic charges up front. After that, we’ll provide a full quote for the needed repairs.

    • What payment methods do you accept?

      We accept Apple pay, Credit Cards and Cash, what ever is easiest for you!

    • Will I receive an invoice or receipt?

      Yes, absolutely, you will recieve an invoice or receipt after the service is completed.

    • Where are you located?

      1945 West Cheryl Drive, Pheonix AZ 85021

    • What are your business hours?

      Mon~Sat 9am to 6pm

    • Can I book through LINE?

      We recommend you call in to schedule appointments or through our website, but there is a link to our scheduling page through LINE.